Fitness First, You Second

After being to Fitness First for three times now since joining the membership last Thursday, I just realised today two rather odd and could possibly irritating arrangements at Fitness First IOI Mall – busy personal trainer schedule and also possibly inexperience trainer; no towel provided to members throughout the workout.  Towel is only provided to Gold Fitness First member of which required at least ten months of active membership or paying additional RM20 a month for the towel.  

When asked why was not highlighted in the first discussion while I was joining also neither this information was stated in the contract when I signed.  Will be bringing this up to Fitness First team for them to review this.

On Saturday, I got a call from the personal trainer A asking when I could come by for my first session, I informed the trainer A that I could only make it between 0630 – 0700 and I want to avoid the evening crowd.  Well, trainer A sounded rather ‘green’ in the training business when I asked what we will be doing in the first session, he could not answer.  Therefore I contacted the salesperson that I signed the contract with and she got another trainer B to contact me.  Well, the appointment has been arranged.

I also commented to the salesperson that Fitness First only contacted me a month after I registered online on my interest to join the club, and was explained that online system was corrupted.

Well, since this is the nearest club around where I stay and work, I shall observe continuously whether fitness come first, or me come first.

“Spartan!  Prepare for the glory!”

2 Comments

  • retna

    Oh Lord Spartan you do complaineth a lot, although valid. It’s a bit daft to not provide towels, but it does reduce their laundry cost.

  • Samuel Tan

    Apology Queen Retna if I have been in the complaining mood. Thought with the expense at the club, the little it can do would be the towel.

    Really I do not need the coffee, tea and soft drink. Give me towel.

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