Tag: ACE Hardware Puchong

Calls are answered within 20 seconds, otherwise it’s a big mistake for call centre

Calls are answered within 20 seconds, otherwise it’s a big mistake for call centre

In a recent Time article, I read an interesting article – Follow the Leaders.  What captured my attention was the instant noodle in China market, as we are working on a client in the similar industry.  Then, I saw the following from an online travel reservation site.  I will share with you what I have […]

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