• Malaysia Airlines Business Class on A330

    We were in Sydney recently, and want to share my experience on the Malaysia Airlines A330. Malaysia Airlines (MA) has upgraded its aircraft to A330 with new but weird business class seating. Weird because it is really uncomfortable if you are seated in seats, mainly the windows for couples as well as towards the end.  The MA seriously does not think too hard how to justify the extra money passengers need to pay. 1) There is basically no dedicated lavatory for business class, unless the crew ‘locked’ one of the premium economy lavatory for the business class passengers.  I think whoever decided on these layout seriously fail to think really…

  • Macam Hangus – MH Hospitality

    My recent trip by Singapore Airline shown me how a service industry should be ran, not just by good looking people, but by the dedication and commitment to serve, delivering the best services, ultimately. I never have problem with Malaysia Airline service, until recently.  In a way, the service seems to have been AirAsia-like. Why?  Ticket price is lower now, perhaps it is really hard to sustain at the margin earned.  So, may stressed its steward to overwork or whatsoever, most of the stewards are not that happy while at work.  They frown, rude (in some ways) and just do not care. In any service industry, if you are not…

  • I Remember Why We Don’t Send Kids Somewhere Else During School Holiday

    While our sons were about four, we sent them few times in a year to visit their grandmother in Johor Bahru.  They will travel alone via MAS, as AirAsia does not take in minor travel unaccompanied. First time when our sons went to Johor Bahru, we did not get the return ticket.  As we thought they might want to stay there longer. Well, there was one occasion that Elijah was pretty good in answering us when he is coming back.  “I will be back next Sunday.” After the next Sunday, he will again tell us, “I will be back next Sunday.” Seems like a good training on being independent.

  • Meeting Palm Pre, but not able to get it :p

    In the recent Kaspersky Lab’s trip to Krakow, we had a transit from Paris to Kuala Lumpur.  Knowing the time was kind of short – about two hours, however the flight from Krakow with LOT took extra 30 minutes to arrive.  So, we had about 1.5 hours to do check-in and get on board to go home. I took whatever opportunity that I could find while walking to the boarding gate to look for Palm Pre Plus or alike along the way.  I found it but the person at the counter was unable to explain to me whether it is SIM-locked or not.  So, while I have the client to…