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Seemless Experiences
I agree that there is no way we could replace human touch. There is way how we could screw the human being, by being human being. When I asked the chatbot on Facebook, Airmail for troubleshooting, I always get replies. In fact the machine learning already kind of advance (ok this is not new), that the questions I asked, the chatbot could already find the closest responses to assist. May not be the most accurate, but there are some helps. I ordered a Grab today, for me to head to the NAZA Euro service centre to collect the beloved DS5 (routine service). Got the driver (yay), then he cancelled the…